Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We can arrange an Assurance Order online for new customers, which allows payment via MasterCard, Visa, and other major cards. We also accept PayPal and TT transfers.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services to create a suitable motor according to our customers' specific requirements.
4. Do your motors come with professional certifications?
Yes, our motors are certified with CE, FCC, ISO, and other standards. If you require specific certifications for your region, we can apply for them for you.
5. How do you ensure product quality control?
We employ professional inspection staff on every production line. Finished motors undergo rigorous testing using advanced machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. Can the transmission dimensions be modified?
Absolutely. Both the transmission dimensions and the motor performance parameters can be customized to fit your specific application needs.