❓ Frequently Asked Questions
🔹 1. Are you a trading company or manufacturer?
We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years, ensuring high-quality production standards.
🔹 2. What are the payment terms for new customers?
We offer secure payment options including Trade Assurance orders online, which accept Master Card, Visa, etc. We also support PayPal and TT (Telegraphic Transfer).
🔹 3. Can you customize a motor if I can't find a suitable one on your site?
Yes, we provide full customization services. We can design and produce a suitable motor according to your specific technical requirements.
🔹 4. Do your motors have quality certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. If you require additional specific certifications, we can apply for them based on your needs.
🔹 5. How do you ensure product quality control?
We employ professional inspection staff at every stage of the production line. Every finished motor undergoes rigorous testing using advanced equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers.
🔹 6. What is the typical lead time for samples and mass production?
Sample lead time usually takes 7-15 days depending on customization requirements. Mass production lead time is typically 25-35 days after order confirmation and deposit.
Modulox Drive
